We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.
Q: How many people do you send?
A: Most jobs are a one or two person job.
Q: How long will you be at my home?
A: Time depends on square footage, number of rooms/bathrooms, etc. We will give you a estimated arrival and departure time after the free estimate.
Q: Can I be home during the clean?
A: YES! As many people are working from home due to the pandemic, you certainly can be home. We ask you to please follow all COVID protocols during the clean.
Q: Do I need to be home during the clean?
A: Nope! Just let us know how to best access your home. Hidden keys and door codes are popular options. We'll lock up and notify you when we are finished.
Q: Do you bring all necessary supplies?
A: Yes, each staff member has a cleaning kit - including mops and vacuums. If you have a cleaner preference or equipment we need to use please discuss at the estimate or time of booking.
Q: What frequency of cleanings do you offer?
A: Currently, we have weekly, biweekly, twice a week, and monthly customers. Any frequency longer than monthly may be a higher rate due to the time in between cleanings.
Q: What can I do to prepare for a cleaning?
A: In order for us to deep clean as much as possible, please tidy up. Pick up clothes and toys. Please have a clean sink. We don't want to lose value squeaky clean time picking up legos and laundry!
We currently accepting various methods of payments - including cash, check, Venmo and Paypal. For biweekly, weekly, or monthly cleanings or for commercial clients, we can provide a monthly invoice to provide more flexibility.
Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.
Covering all of Southern Indiana (Clark & Floyd Co.) and Louisville, Kentucky. We have limited clients in other areas, additional service charges may apply. If you have questions on whether or not you reside in our service area, email us!
Copyright © 2021 Allie's Specialized Cleaning, Inc - All Rights Reserved.
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